Data Security Policy
Effective Date: December 5, 2025
Last Updated: December 5, 2025
At CES Shop, protecting your personal and financial information is our highest priority. We understand that security is fundamental to building trust with our customers. This Data Security Policy outlines the comprehensive measures we take to safeguard your data and ensure a secure shopping experience.
Our Commitment: We are committed to maintaining the highest standards of data security and continuously updating our security infrastructure to protect against evolving threats.
Our Security Framework
CES Shop employs a multi-layered security approach that combines industry-leading technologies, best practices, and strict internal policies to protect your information at every stage of your interaction with our website.
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SSL/TLS Encryption
256-bit encryption for all data transmission
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Firewall Protection
Advanced firewall systems protecting our servers
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Secure Authentication
Multi-factor authentication options available
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24/7 Monitoring
Continuous security monitoring and threat detection
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Regular Updates
Frequent security patches and system updates
Data Encryption
We use industry-standard encryption technologies to protect your data both in transit and at rest.
Encryption in Transit
- SSL/TLS Protocol: All data transmitted between your browser and our servers is encrypted using 256-bit SSL/TLS encryption
- HTTPS Everywhere: Every page on CES Shop uses HTTPS to ensure secure communication
- Certificate Authority: Our SSL certificates are issued by trusted certificate authorities and regularly renewed
- Perfect Forward Secrecy: We implement perfect forward secrecy to ensure that past communications remain secure even if encryption keys are compromised
Encryption at Rest
- Database Encryption: All sensitive data stored in our databases is encrypted using AES-256 encryption
- Encrypted Backups: All backup files are encrypted to prevent unauthorized access
- Secure Key Management: Encryption keys are stored separately from encrypted data and managed using secure key management systems
Payment Security
Your payment information security is paramount. We have implemented multiple layers of protection for all payment transactions.
Secure Payment Processing
- Trusted Payment Gateways: We partner only with PCI DSS compliant payment processors
- No Card Storage: We do not store complete credit card numbers, CVV codes, or PIN information on our servers
- Tokenization: Payment information is tokenized, replacing sensitive data with unique identification symbols
- 3D Secure Authentication: Additional verification layer for online card transactions
- Fraud Detection: Advanced algorithms monitor transactions for suspicious activity
- Real-Time Validation: All payment details are validated in real-time during checkout
Supported Secure Payment Methods
- Credit and Debit Cards (Visa, Mastercard, RuPay, American Express)
- UPI (Unified Payments Interface)
- Net Banking from major banks
- Digital Wallets (Paytm, PhonePe, Google Pay)
- EMI Options through secure banking partners
Access Control and Authentication
We implement strict access controls to ensure that only authorized personnel can access sensitive data.
User Account Security
- Strong Password Requirements: Passwords must meet minimum complexity standards
- Password Hashing: All passwords are hashed using bcrypt or similar algorithms before storage
- Account Lockout: Automatic lockout after multiple failed login attempts
- Session Management: Secure session handling with automatic timeout
- Two-Factor Authentication: Optional 2FA for enhanced account security
- Login Notifications: Alerts for suspicious login activities
Internal Access Controls
- Role-Based Access: Employees have access only to data necessary for their job functions
- Principle of Least Privilege: Minimal access rights granted to achieve required tasks
- Access Logging: All access to sensitive data is logged and monitored
- Regular Access Reviews: Periodic reviews of access permissions
- Immediate Revocation: Access is immediately revoked when no longer needed
Network Security
Our network infrastructure is protected by multiple security layers to prevent unauthorized access and attacks.
- Advanced Firewalls: Multi-layer firewall protection at network perimeter and application level
- Intrusion Detection Systems (IDS): Real-time monitoring for suspicious network activity
- Intrusion Prevention Systems (IPS): Automatic blocking of detected threats
- DDoS Protection: Protection against distributed denial-of-service attacks
- Network Segmentation: Isolation of sensitive systems from public-facing infrastructure
- VPN Access: Secure remote access for authorized personnel
- Regular Penetration Testing: Third-party security assessments to identify vulnerabilities
Data Protection Practices
We follow strict data protection practices to minimize risk and ensure compliance with regulations.
Data Minimization
- We collect only the data necessary to provide our services
- Unnecessary data is not collected or retained
- Regular audits to identify and remove redundant data
Data Retention
- Data is retained only as long as necessary for business and legal purposes
- Automated deletion of expired data
- Secure deletion methods that prevent data recovery
Data Backup and Recovery
- Regular Backups: Automated daily backups of all critical data
- Encrypted Backups: All backup files are encrypted
- Offsite Storage: Backups stored in geographically separate secure locations
- Disaster Recovery Plan: Comprehensive plan for rapid system recovery
- Regular Testing: Periodic testing of backup restoration procedures
Security Monitoring and Incident Response
We maintain continuous vigilance over our systems to detect and respond to security threats.
24/7 Security Monitoring
- Real-time monitoring of all systems and networks
- Automated alerts for suspicious activities
- Security Information and Event Management (SIEM) systems
- Log analysis and correlation
Incident Response Plan
- Rapid Detection: Quick identification of security incidents
- Immediate Containment: Swift action to limit impact
- Investigation: Thorough analysis of security events
- Remediation: Implementation of fixes and security improvements
- Notification: Prompt notification to affected users if required
- Post-Incident Review: Analysis to prevent future occurrences
Third-Party Security
We carefully select and monitor all third-party service providers who handle customer data.
- All third-party vendors undergo security assessments
- Contractual requirements for data protection and security standards
- Regular audits of third-party security practices
- Limited data sharing only when necessary
- Data processing agreements in place
Employee Training and Awareness
Our employees are our first line of defense against security threats.
- Comprehensive security training for all employees
- Regular security awareness programs
- Phishing simulation exercises
- Clear security policies and procedures
- Confidentiality agreements for all staff
- Background checks for employees with data access
Compliance and Certifications
CES Shop adheres to industry standards and regulatory requirements for data security.
- PCI DSS: Payment Card Industry Data Security Standards compliance
- ISO 27001: Information security management system standards
- GDPR Principles: Adherence to data protection principles
- Indian IT Act: Compliance with Information Technology Act, 2000
- Regular Audits: Annual security audits by independent assessors
Physical Security
Our data centers and facilities are protected by robust physical security measures.
- 24/7 security personnel and surveillance
- Biometric access controls
- Environmental controls (fire suppression, climate control)
- Redundant power supplies and network connections
- Secure disposal of physical media
Your Role in Data Security
While we implement comprehensive security measures, you also play a crucial role in protecting your account.
You should NOT share your Login ID, Password, One-Time Password (OTP), Cookies etc or Remote Desktop Connection/Session with anyone.
It is YOUR SOLE RESPONSIBILITY to protect your login security.
Best Practices for Account Security:
- Use a strong, unique password for your CES Shop account
- Never share your password with anyone
- Enable two-factor authentication if available
- Log out after each session, especially on shared devices
- Keep your contact information up to date
- Be cautious of phishing emails claiming to be from CES Shop
- Regularly monitor your account for unauthorized activity
- Report any suspicious activity immediately
Reporting Security Concerns
If you discover a security vulnerability or have concerns about the security of your data, please contact us immediately.
How to Report:
- Email: support@cesindia.org with subject "Security Concern"
- Phone: +91-7756837111 during business hours
- We take all security reports seriously and will respond promptly
Updates to Security Measures
We continuously review and update our security practices to address emerging threats and incorporate new technologies. This Data Security Policy may be updated periodically to reflect these changes.
Limitations and Disclaimers
While we employ comprehensive security measures, no system is completely immune to security breaches. We cannot guarantee absolute security but commit to:
- Implementing industry-best security practices
- Continuously improving our security infrastructure
- Promptly addressing any security incidents
- Maintaining transparency about our security practices